Frequently Asked Questions

How Do You Sign Up &
Get Access to Picks?
It's Simple.

1
VIP Packages
2
Subscribe to a VIP Package. Once you're all paid up, you'll be able to use your username and password to log in to the site and start accessing the latest picks.
Member Log In
3
Visit the Pick Feed. The Pick Feed shows you all the latest days of Hammer City picks. You can also easily jump to the latest (i.e. today's) picks from the top of the Pick Feed.
PICK FEED
4
Manage your account quickly and easily. You can renew your subscription ahead of time, or subscribe to a different package when your current subscription ends.
ACCOUNT DASHBOARD

More Tips & Information

Haven’t found what you’re looking for? Contact us

How can I see the latest picks?

Visit the Pick Feed to see all the latest picks. Picks are organized by day, and you can go back in time and check out the picks from previous days. The latest picks will always be at the top of the Pick Feed, and you can jump to the latest picks by clicking the "Jump to latest picks" button at the top of the feed.
Go to PICK FEED

Where do I manage my account and see subscription & payment info?

You can access everything about your account via the Account Dashboard. 

The Account Dashboard shows you your user information, like username, email, and other contact info. 

It also shows you your current or expired subscriptions. If you have a current subscription, you can renew it early. If your subscription is expired, you can renew it again or purchase a different picks package.

You can also see a history of all your payments and payment details.
Go to ACCOUNT DASHBOARD

How do I renew my subscription?

All subscriptions — except the 24 Hour All Access Package — renew automatically. 

If you paid with a credit or debit card via PayPal, your subscription will renew at the end of its term and your card will be charged automatically.

If you paid via E-transfer, your subscription will be paused at the end of its term. You will need to send another payment to payments@hammercitysports.com. After we receive payment, we will re-activate your subscription for the length of its term.
Go to Subscription Management

How do I cancel my subscription?

All VIP Membership Package Subscriptions can be cancelled after purchasing, meaning you will not be automatically rebilled at the end of your current subscription period. 

To cancel your current subscription, go to your Account Dashboard, click Subscriptions, and then click Cancel. That will stop any automatic rebilling.
Go to Subscription Management

How can I pay for a subscription?

You can pay for your VIP Package subscription with a credit card or debit card using PayPal checkout. You do not need a PayPal account to pay with a card.

You can also pay for your subscription using Interac E-transfer.

How does paying with E-transfer work?

After you sign up for a VIP Package subscription and choose to pay with E-transfer, you'll need to send your payment to us, after which we will manually approve your account and your subscription access will be fully enabled. 

You will receive instructions on how to pay via E-transfer in an email after you complete the subscription sign up process.

If you're having trouble or have any questions about paying with E-transfer, please don't hesitate to reach out for assistance.
Contact Us

Who can I reach out to for help? 

You can reach out directly to the Hammer City team through the contact and support form on our contact page.
Contact Us
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